Showing posts from May, 2005

Facing the competition

Among many it is accepted as gospel that when a big chain store moves in, the locally owned businesses are driven out of business. Certainly that has been the case in many communities. However, based on local experience, I've witnessed several cases where local stores gave up too easily. H&H Hardware in Seaside was a good example. They were probably the best hardware and home improvement store the Monterey Peninsula ever had, plus they had an exceptional arts and crafts department as well. But when Orchard Supply moved into Sand City, the owners of H&H almost immediately threw up their hands and gave up. What a waste of community goodwill. Orchard, while nice, never lived up to its promise. I can't tell you how many times I've gone in there looking for something basic that they didn't have, including lamp parts, and standard recessed shower soap dishes. Furthermore, Orchard Supply's service has deteriorated in recent years. Their slogan "We've got