Monday, May 24, 2004

My Favorite Customer

Many years ago when I was working in the hardware department at Brinton's in Carmel, I was approached by a customer. He was a rather frantic looking fellow, a yuppie type, who was asking about doormats. He said his decorator told him to get one made of some material I had never heard of.

I showed him our selection, which was fairly large and diverse, and made a few suggestions. Throughout our discussion he kept asking me if his decorator would approve of this one or that. After about the fourth time I said "The important thing is to get something you can be happy with."

He looked up at me and said "Really?" 

I nodded.

He then looked at the mat in front of him, decided it was acceptable, and took it to the cashier.

No comments:

Post a Comment